OMG Free Tv - www.omgfreetv.net

HELP!!!

QUICK TIPS & COMMON PROBLEMS!   — Please consult this gudie for quick remedies before consulting tech support. Please Make sure you REGISTERED your Unit at http://www.omgfreetv.org/index.php/omg-registration/

  1. OMG Genie say script failure when tring to run it.

Your OMG Free Tv box is NOT on the internet please check the internet connection and try again. To do this push HOME button and click on SETTING. Then go to the wifi list click on your wifi signal. Press the right arrow button on the remote until you high light password. Click on password with the ok button. A Keyboard will pop up. Please reinsert your password carefully and accurately. OMG Free Tv box should say Device CONNECTED.  If it does not check your wifi password again or distance from router. You may check to see if your box is connected to the internet by the following steps. Push the HOME button. In the bottom right for there is  a tile that says favorites.  In that tile is another tile that looks like a (speedometer) and says ookla. click on that and a speed test will begin. It will ask for feed back just push ok.  NEXT to click on begin you will need to activate the mouse/cursor on the remote to do so push the button that looks like an (arrow) and says cursor. It is located directly under  the home button on the remote. This will turn on the cursor/mouse. Now push the directional arrows to move the mouse. When mouse is positioned over Begin please press ok this will begin speed test. The needle should begin moving to indicate you are connected to the internet. If it does not move you are not connected to the internet. You want the needle to read  at least 8mbps for a full 1080p feed. When done you MUST push the Cursor button again to deactivate the mouse. Them push the HOME button to return home.  Then proceed to the Kodi Media center and continue with the setup for installation.

IF You RAN THE SPEED TEST AND HAVE SPEED Your OTA is out of date. you must update the ota! follow  step #2

2. How to preform an OTA update

Push the HOME button on the remote. On the bottom right hand of the screen there is a box that says favorites. Inside that box is an icon that says OTA . Click on the OTA update and follow the on screen directions. select wipe cache only!

 

3. When I click on anything nothing works and everything says script failed!

Your OMG Free Tv box is NOT on the internet please check the internet connection and try again. To do this push HOME button and click on SETTING. Then go to the wifi list click on your wifi signal. Press the right arrow button on the remote until you high light password. Click on password with the ok button. A Keyboard will pop up. Please reinsert your password carefully and accurately. OMG Free Tv box should say Device CONNECTED.  If it does not check your wifi password again or distance from router. You may check to see if your box is connected to the internet by the following steps. Push the HOME button. In the bottom right for there is  a tile that says favorites.  In that tile is another tile that looks like a (speedometer) and says ookla. click on that and a speed test will begin. It will ask for feed back just push ok.  NEXT to click on begin you will need to activate the mouse/cursor on the remote to do so push the button that looks like an (arrow) and says cursor. It is located directly under  the home button on the remote. This will turn on the cursor/mouse. Now push the directional arrows to move the mouse. When mouse is positioned over Begin please press ok this will begin speed test. The needle should begin moving to indicate you are connected to the internet. If it does not move you are not connected to the internet. You want the needle to read  at least 8mbps for a full 1080p feed. When done you MUST push the Cursor button again to deactivate the mouse. Them push the HOME button to return home.  Then proceed to the Kodi Media center and continue with the setup for installation.

4. All My Icons/Tiles Disappeared!

This will happen from time time to time it means that your operating system needs an update! To preform update please click on the OMG Genie again and rerun the setup and you will receive the latest update.

5. I can’t find my channel 11 channel 3 channel 4 channel ***** 

There is no such things a channel #. The number is just assigned to a specific station by your current cable or satellite tv provider. Channels go by network names. locate your network that you like to watch among the many programs under the iptv tab. when you find your favorite network you like to watch highlight it,  Push the menu button and click add to favorites. When you push the favorites button on the remote the network will be saved in there.

ALSO TRY OUR FORUM SECTION FOR FURTHER HELP

 

 

OMG Free Tv - www.omgfreetv.net - www.omgfreetv.us - www.omgfreetv.org